HOW TO ORDER?
Browse and select from our wide range of awesome socks under the Socks Collection tab.
Click "Add to Cart" if you find something that you like and click “Continue Shopping” to add more items (because really, one pair is simply not enough!) If one pair already enough for you, then you can click "Buy Now" and it will redirect you to checkout process.
Click “Proceed to Checkout” once you’re finished with the totally satisfying feeling of picking out a cartload of socks, then follow the payment instructions.
Now all you have to do is spend the next 24 to 72 hours in complete agony waiting for your socks to arrive. Hang on tight.
WHAT ARE THE SOCKS MADE OF?
Our socks are made with a mixture of high-quality cotton, nylon, spandex and elastic. This mix of materials keep our socks soft and with the perfect elasticity even after several wears and washes. Our socks are anti-odour product for casual use.
WILL THE SOCKS FIT?
Most of our socks are adult unisex size but to make it easier for you to understand, our socks fit from shoe UK size (5 - 11) // US size (6 - 12) // Euro size (38 - 46) . If the socks are designed for woman size, we will let you know in the description.
HOW DO WE REACH YOU?
We have 2 options:
- You can WhatsApp our crew at +60 12 246 6674 (wa.me/60122466674)
- You can email to us using 'Contact Us' form in our menu.
WHAT IS THE PRICE RATE FOR SHIPPING AND WHAT COURIER YOU USE?
For peninsular Malaysia (Perlis - Johor) RM7 and we use Skynet or Nationwide Express. For Sabah & Sarawak the shipping rate are RM10 and we post using Nationwide Express. Outside from Malaysia are not fixed and the shipping rate would be calculated based on your address during checkout.
WHEN WILL MY ORDER SHIP?
For Malaysia orders, it usually takes around 1-3 days to process and ship your orders. For outside Malaysia, it would take 3-6 days.
RETURN AND REFUNDS
Returns and refunds are reviewed on a case by case basis. Please contact us through our email TSMYCUSTOMERSERVICE@gmail.com or you can WhatsApp +60 12 246 6674
WHAT ARE MY PAYMENT OPTIONS / METHOD?
We accept Paypal and credit card payments online
DO YOU HAVE COMBO PRICE OR SPECIAL PROMOTION?
At this moment we do not have any combo price for our socks but we do have special promotion for our customer. If you purchase with minimum orders of RM50 we will cover your shipping fees within Malaysia. If you purchase with minimum orders of RM150, we will give you 25% discount with a condition to logged-in to our website.
HOW SHOULD I CARE FOR MY PRODUCTS?
We recommend hand washing our socks in cold water but if that’s not possible, please place it inside a laundry bag before throwing it into the washing machine on the lowest setting. And please do our socks a favor by never ironing them.